Refund policy

Returns

We accept returns within 14 days of delivery.
Items must be unworn, unwashed, undamaged, and in original packaging with all tags attached.

• Return shipping costs are the responsibility of the customer.

• Original shipping fees are non-refundable.

• A $10 restocking fee may apply to approved returns.

Pre-Order Items

Pre-order items are produced in limited quantities.
For this reason:

• Pre-orders are eligible for size exchanges only (while inventory lasts).

• Refunds are not offered on pre-orders unless the item arrives damaged or defective.

Final Sale

Items marked Final Sale, including promotional, discounted, or limited-time pricing, are not eligible for returns or exchanges.

Damaged or Incorrect Items

Please inspect your order upon delivery.
If the item is damaged, defective, or incorrect, contact us within 48 hours so we can make it right.

How to Start a Return

Email us at contact@snazzysole.store with your order number and the reason for your return.
We will provide return instructions and the return address.
Items sent back without approval will not be accepted.

Refunds

Once your return is received and inspected, we’ll notify you of approval.
Approved refunds are issued to the original payment method within 10 business days.